Frequently Asked Questions
Get the perfect glow with our expert support and product guide.
How do I choose the right Pro Tan® formula for my skin tone?
We recommend selecting a formula based on your base skin tone and desired depth of color. Our 'Competition Tan' series is ideal for stage lighting, while our 'Sunless' range offers a natural daily glow for all skin types.
How long does a Pro Tan® application typically last?
With proper skin preparation and post-tan moisturizing, your Pro Tan® color can last between 5 to 7 days. We recommend exfoliating 24 hours before application for the best results.
What is your shipping policy for domestic and international orders?
We offer standard and expedited shipping across the United States. International shipping is available to select countries; delivery times vary based on customs processing and destination.
Can I return a product if I am not satisfied?
We accept returns on unopened and unused products within 30 days of purchase. Due to the nature of cosmetic products, we cannot accept returns on items that have been opened or used.
Are Pro Tan® products safe for sensitive skin?
Our products are formulated with high-quality ingredients used by professionals worldwide. However, we always recommend performing a small patch test 24 hours before full application if you have sensitive skin.
How can I track my order once it has been placed?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.